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Customer Service


Can I place an order other than with my credit card on line?
 
Secure Internet credit card transactions are not submitted to your credit card company until they are entered manually by us.  This is usually done the day following the day you place your order on line.  Adjustments for coupons, gift certificates or shipping are done at this time.
 
Even with these secure measures some people are not comfortable with using a credit card online.  We understand this issue so if you would like to mail in an order, simply print the order page and mail it with your check to:

Pieceful Quilting
3027 Jericho Turnpike
East Northport, New York 11731

 
You may also call us at (631)670-6254 to place an order with a credit card.
 
What is the return policy?
 
If you are unhappy with your order, please contact us at pieceful@optonline.net and we will arrange for return of your order for credit or a full refund.
 
How can I remove my name from the newsletter mailing list?
 
To be removed from the mailing list, send us an email with your request to: pieceful@optonline.net

How do I use my coupon or gift certificate?
 
To use a coupon or gift certificate, simply enter the coupon code or gift certificate number in the place provided at check out and your discount will automatically be deducted.


How do I search for an item?


You can search our extensive database of products by typing in your keywords, such as product name, manufacturer part number, product description, or the Pieceful Quilting Item Number.  The search box is located at the upper right hand corner of the page.


How do I browse the categories?


You can browse through our database by clicking on the category buttons on the top of each page. These category buttons will enable you to look through our offerings in that specific category group.


What are Keywords?


Search for general terms like "animal" and "flowers", or type in specifics like product lines or item numbers.

 

Shipping Info

We ship to US addresses per the table below:

From(USD)

To(USD)

Rate(USD)

0.01

30.00

5.95

30.01

50.00

6.96

50.01

75.00

8.95

75.01

100.00

11.95

100.01

and up

15.95

 









***Please note, PIECEFUL QUILTING DOES NOT SHIP INTERNATIONALLY